FAQs

What areas do you clean in my home?

• • Our cleaning services typically cover bedrooms, bathrooms, kitchens, living rooms, dining rooms, and common areas.

Do you use Eco-friendly cleaning products?

• • Yes, we prioritize the health of your family and the environment by using Eco-friendly cleaning products.

What are the benefits of green cleaning?

• • Green cleaning reduces the use of harmful chemicals, protects the environment, and improves indoor air quality.

Do you offer green cleaning services?

• • Yes, we offer green cleaning services using eco-friendly products and techniques.

Do you offer carpet cleaning and upholstery cleaning services?

• • Yes, we offer professional carpet and upholstery cleaning services to remove dirt, stains, and allergens.

Can you clean specialty surfaces like marble or granite?

• • Yes, our experienced cleaners can clean and polish specialty surfaces like marble and granite.

Do you offer pet-friendly cleaning services in Memphis?

• • Absolutely! We understand the joy of having pets in your home. We use pet-safe cleaning products and are experienced in handling pet hair and dander.

Can you clean up after my dog or cat in Memphis?

• • Yes, we can handle pet-related messes like accidents, litter box cleaning (upon request), and general pet hair removal.

How often should I have my home professionally cleaned?

While the frequency of professional cleaning depends on your specific needs, many homeowners opt for monthly or bi-monthly cleanings.

What areas do you service in Memphis?

• • We offer cleaning services throughout Memphis, TN, including [list of neighborhoods, e.g., East Memphis, Midtown, Downtown, Germantown, Collierville].

Do you offer daily, weekly, or monthly cleaning services?

• • We offer flexible cleaning schedules to meet your specific needs, including daily, weekly, and monthly cleaning services.

Can you provide cleaning services after-hours?

• • We offer flexible cleaning schedules, including after-hours and weekend cleanings, to accommodate your business needs.

Can I customize my cleaning plan?

• • Absolutely! We offer customizable cleaning plans to fit your specific needs and budget.

How do you ensure the security of my home while being cleaned?

• • We take your security seriously. All our cleaners are thoroughly vetted and background checked.

Do your cleaners wear masks and gloves during cleaning?

• • Yes, our cleaners wear masks and gloves to protect both themselves and your family's health.

Are your cleaning products safe for children and pets?

• • We use Eco-friendly cleaning products that are safe for children and pets.

Can I schedule a cleaning service online?

• • Yes, you can easily schedule a cleaning service online through our website.

Do you offer organizing services in addition to cleaning?

• • Yes, we offer organizing services to help you declutter and tidy up your space.

Can you help me with laundry and ironing?

• • Yes, we can provide laundry and ironing services as part of our comprehensive cleaning package.

Are your cleaning products environmentally friendly?

• • Yes, we prioritize eco-friendly cleaning products that are safe for your family and the planet.

Do you help with furniture Assembly?

• Yes! We will help you assemble, shoe racks, chairs, dressers, beds, ect.

What is included in a move-in/move-out cleaning service?

• • Our move-in/move-out cleaning services include a deep cleaning of all surfaces, appliances, and floors, as well as a thorough cleaning of bathrooms and kitchens.

How long does a move-in/move-out cleaning typically take?

• • The time required for a move-in/move-out cleaning depends on the size of the property and the level of cleaning needed. However, we provide more accurate time estimates during our initial consultation.

How do you calculate your cleaning prices?

• • Our pricing is based on the size of your property, the level of cleaning required, and any additional services requested.

What payment methods do you accept?

• • We accept various payment methods, including credit card, debit card, and cash.

What types of commercial properties do you clean?

• • We offer cleaning services for a wide range of commercial properties, including offices, retail spaces, medical facilities, and more.

Do you offer green cleaning services for commercial properties?

• • Yes, we use Eco-friendly cleaning products and techniques to minimize our environmental impact.

How do you ensure customer satisfaction?

• • We prioritize customer satisfaction by providing high-quality cleaning services, open communication, and attention to detail.

What is your customer satisfaction guarantee?

• • We offer a satisfaction guarantee. If you're not completely satisfied with our services, please let us know, and we'll make it right.

Are you a locally-owned and operated cleaning service in Memphis?

• • Yes, we are proud to be a local Memphis business, committed to providing exceptional cleaning services to our community.

Do you offer discounts for senior citizens in Memphis?

• • Yes, we offer a special (10%) discounts for senior citizens in Memphis, which can be combined with the new customer discount.

Do you offer discounts for Veterans in Memphis?

Yes, we offer a special (10%) discounts for Veterans in Memphis, which can be combined with the new customer discount.

Do you offer discounts for first-time customers in Memphis?

• • Yes, we offer special promotions and a (10%) discounts for first-time customers in Memphis and the surrounding areas, which can be combined with the senior citizen discount.

How can I communicate with my cleaner?

• • You can communicate directly with your cleaner through our app or by contacting our customer service team.

Can I provide specific instructions for my cleaning?

• • Yes, you can provide detailed instructions for your cleaning, such as preferred cleaning products or areas to focus on.

Can I customize my cleaning plan to fit my specific needs?

• • Absolutely! We offer customizable cleaning plans to meet your unique requirements. You can choose the frequency, duration, and specific areas to be cleaned.

Can I add or remove services from my cleaning plan?

• • Yes, you can add or remove services from your cleaning plan as needed.

What is included in a post-construction cleaning service?

• • Our post-construction cleaning services include the removal of construction debris, cleaning of walls, floors, and ceilings, as well as the cleaning of appliances and fixtures.

How long does a post-construction cleaning typically take?

• • The duration of a post-construction cleaning depends on the size of the property and the extent of the construction. We'll provide a detailed timeline during our initial assessment.

Do you remove construction debris?

• • Yes, our post-construction cleaning services include the removal of construction debris, such as wood shavings, drywall dust, and paint splatters.

How can I schedule a cleaning service?

• • You can easily schedule a cleaning service by calling us at [your phone number] or visiting our website for a free online quote.

Do you offer same-day or next-day cleaning services in Memphis?

• • While we can't guarantee immediate availability, we try our best to accommodate last-minute cleaning requests in Memphis. We recommend booking in advance to secure your preferred date and time.

Do you offer emergency cleaning services in Memphis, TN?

• • Yes, we offer emergency cleaning services for unexpected events like water damage, fire damage, or sudden spills.

How quickly can you respond to an emergency cleaning request in Memphis?

• • We strive to respond to emergency cleaning requests as quickly as possible. Please contact us immediately to assess your specific needs.

Can you clean up after a fire or water damage?

• • Yes, we offer specialized cleaning services for fire and water damage restoration.

• • Yes, we offer emergency cleaning services for unexpected spills, water damage, or other urgent cleaning needs.

Do you offer cleaning services for people with disabilities?

• Yes, we are committed to providing accessible cleaning services for people with disabilities. Please let us know of any specific needs or requirements.

Can you accommodate specific cleaning needs for individuals with disabilities?

• • Yes, we are committed to providing accessible cleaning services for individuals with disabilities. Please let us know of any specific needs or requirements.

Do you offer cleaning services for individuals with allergies or sensitivities?

• • Yes, we can use hypoallergenic cleaning products and techniques to accommodate individuals with allergies or sensitivities.

What factors affect the price of your cleaning services?

• • The price of our cleaning services is determined by several factors, including the size of your home, the level of cleaning required, and any additional services requested.

How do you bill for your services?

• • We offer flexible payment options, including credit card, debit card, cash, and online payments.

Scheduling and Flexibility:

Can I reschedule or cancel a cleaning appointment?

• • Yes, you can reschedule or cancel your cleaning appointment with a reasonable notice period (1 hours notice).

Can I request a specific cleaner for my cleaning appointments?

• • While we cannot guarantee specific cleaners, we will do our best to accommodate your preferences.

Do you clean houses with roaches or pest?

• Yes! We clean houses and apartments with Pest. However, you must have your own vacuum, and broom and dust pan. For safety to keep our product pest free, it is important to have these cleaning items before the service can be conducted.

What are the deal breakers for you not to clean a roach infested house?

• Not being honest about how much of an infestation you really have. Knowing how much of an infestation you really have is important for the health and safety of our cleaners. We need to make sure we are properly prepared for whatever there is to come. That is another reason why Clean House 4 U does a free inspection of the space that needs to be cleaned before the services.

What can I use to try lower the amount of roaches I can?

• There are lot of options:

1. Call pest control. There are a lot of pest control companies you can call that won't charge a lot of money. Shop around. Try to compare at least 3 to 5 companies before you choose one.

2. Use Borax. Roaches are addicted to Borax and usually bring some home to the family. Try to get some Borax with Roaches lure inside of it, that helps. 

3. Use Roach gel. You don't have to go with the big name brand for Roach gel to work. Try shopping around. If you have access to the internet read reviews on shopping sites. There are plenty of lost cost options out there. Place a small bead of gel the size of a pea in between all the door hinges and places where children and pets can't reach or don't go. like behind coffee pots or microwaves. Disclaimer: Use the gel at your own risk please read the instructions on the product you purchase as to hoe it should be used.